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Winkfield RoadAscotBerkshire, SL5 7LSTel: 01344 621627
In line with Government Guidelines and for the protection of our Patients and Staff the surgery doors are locked during our opening hours, our telephone lines are open between 08:00 and 18:30. As a Practice we strive to meet the reasonable needs of our patients as detailed below.
GP appointments will continue to be booked by telephone, and are released daily at 08:00. This is due to unforeseen absence of clinical staff due to illness or having to self-isolate.
Appointments with a Doctor will be conducted by telephone or video initially and if the GP decides necessary a face to face appointment will be arranged.
Our Nurses continue to provide core services and Nurse Appointments remain available to book by telephone in advance. Please telephone after 10:00 to arrange.
Our telephone lines are extremely busy and we understand how frustrating this can be but please be patient. For queries that may not require an appointment please telephone after 10:00 when the phone lines are less busy.
Our staff are here to help you however they may not always be able to offer you exactly what you ask for. Abusive behaviour whether physical or verbal towards any member of staff will not be tolerated.
We thank you for your patience and understanding during this time.
HAVE A DENTAL PROBLEM?
Please do not contact your GP Surgery if you have any sort of dental problem or infection, we cannot assist you. Please seek assistance from a Dentist, only they can help you. Emergency Dentist details can be obtained by calling 111.
Routine evening and Saturday appointments.
Additional routine evening and Saturday, Sunday and Bank Holiday appointments are now available with GPs Practice Nurses and Health Care Assistants at Boundary House Surgery in Bracknell please call us to book the appointments and click here to see additional information regarding the Extended Hours Service
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced).
We are approved as a teaching practice and this means that we encourage everyone to look at what and how we do things and promote a learning environment.
We are a large practice and fortunate to have a wide and varied workload, which provides an excellent training ground for new doctors.
At present, we take on one Registrar a year commencing in August. These are fully qualified doctors who will probably have just come out of hospital-based jobs, and are making the transition from a hospital position to that of a General Practitioner.
We could not offer this training without the co-operation of our patients. When seeing a Registrar, you may be asked for your permission to video your consultation. These videos are used as an aid to the Registrar’s training. It will help us improve their consultation skills.
Hopefully they will be full of new ideas and enthusiasm and we will help them to learn new skills necessary for General Practice.