In line with Government Guidelines and for the protection of our Patients and Staff the surgery doors are locked during our opening hours, our telephone lines are open between 08:00 and 18:30.  As a Practice we strive to meet the reasonable needs of our patients as detailed below. 


GP appointments will continue to be booked by telephone, and are released daily at 08:00.  This is due to unforeseen absence of clinical staff due to illness or having to self-isolate. 


Appointments with a Doctor will be conducted by telephone or video initially and if the GP decides necessary a face to face appointment will be arranged. 


Our Nurses continue to provide core services and Nurse Appointments remain available to book by telephone in advance.  Please telephone after 10:00 to arrange. 


Our telephone lines are extremely busy and we understand how frustrating this can be but please be patient.  For queries that may not require an appointment please telephone after 10:00 when the phone lines are less busy.


 Our staff are here to help you however they may not always be able to offer you exactly what you ask for.  Abusive behaviour whether physical or verbal towards any member of staff will not be tolerated. 


We thank you for your patience and understanding during this time. 


HAVE A DENTAL PROBLEM? 


Please do not contact your GP Surgery if you have any sort of dental problem or infection, we cannot assist you.  Please seek assistance from a Dentist, only they can help you.  Emergency Dentist details can be obtained by calling 111.


 


 

 
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