Coronavirus Information

Green Meadows Surgery

Here at Green Meadows we are doing everything in our power to prevent the spread of Coronavirus and keep our patients well.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please contact us. All appointments are now triaged and can be booked on the day via phone on 01344 621627.

Our opening hours are 08:00 to 18:30 Monday to Friday.  Appointments are being delivered face-to-face and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery

Please do not come to the surgery unless you have an appointment. If you are waiting for a check-up, please be assured we will be in touch

For serious or life threatening emergencies call 999, for urgent medical queries call 111. 

Prescriptions

If you normally bring your Prescription requests into the surgery you can now request them via our Prescription email address…. greenmeadows.prescription@nhs.net

Please also give the name of the pharmacy that you wish to collect your prescription from and your prescription will be sent electronically to the pharmacy after the normal 48 hours turn around service.

Other queries

If you have any other queries please telephone the surgery.

Important information about Coronavirus (COVID-19)

The NHS in Green Meadows Surgery and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring that as many services as possible are available to the public. Steps have been taken to minimise the risk to patients and staff and we are working with individual patients to appropriately manage their care.

If you have symptoms associated with Coronavirus such as a new continuous cough, a high temperature or a loss or change in your sense of taste or smell you should self-isolate. For further information on how to isolate and how to arrange to be tested for Coronavirus go online to www.nhs.uk/coronavirus 

PLEASE DO NOT BOOK A GP APPOINTMENT OR ATTEND YOUR GP PRACTICE

If you live with other people, they should stay at home for at least 14 days to avoid spreading the infection outside the home. After 14 days anyone you live with who does not have symptoms can return to their normal routine.

If anyone in your home gets symptoms they should stay at home for 7 days from the day their symptoms start even if it means they are at home for longer than 14 days.

If your symptoms are serious or get worse go on line at www.nhs.uk/coronavirus for further medical help and advice. Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.

Testing

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is top priority and they are encouraged to attend all appointments as usual.

COVID - Testing Public Bulletin

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport.
  • Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Shielding - Frequently Asked Questions

Face Coverings and Masks