Please use www.111.nhs.uk/ if you have an urgent medical problem and your GP practice is closed, to access the most appropriate health care service.

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Appointments

There are several ways to get the medical advice you need. We offer face to face appointments and advice via an online consultation (eConsult).

If you are unwell and need to be seen the same day, please contact the practice. One of our doctors will discuss your condition with you and advise accordingly. If appropriate, the GP will arrange an urgent appointment for the same day.

For non-urgent issues, please follow the guidelines below and choose the right service, which can help you without any appointment. This will help us being more efficient and making an appointment available to you when you need it the most.
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Pharmacy

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.
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The 35 conditions which can be treated at home with advice from the pharmacist include:


Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
FIND A PHARMACY
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Online Consultation

Available Monday to Friday between 07:30 and 13:00 (excluding Public Holidays). If you have been asked to submit medical information by a Clinician or one of our Pharmacy Team please do so during these times. When available our online consultation service can be used to request advice, treatment, sick notes and more. Your request will be reviewed before the end of the next working day for medical issues.
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How it works?

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    Find your symptom, condition or request.
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    Fill out a quick form.
  • 03
    Your practice responds by phone or email, usually by the end of next working day
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Call the Practice

Patients can no longer book GP appointments over the telephone, only appointments with Nurses. All other requests are via e-Consult. Patients without online access should ring and speak to a receptionist.
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Save the call to the surgery and make the best use of pharmacy and online consultations, if your concern is of a non-urgent nature.

Call the practice

Why does the receptionist need to ask what’s wrong with me?

Our reception staff are important members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’.

We have trained our reception staff to ask certain questions to help make sure you receive the most appropriate medical care from the most appropriate health professional at the most appropriate time.