COVID-19 (CORONAVIRUS) UPDATE

Shielding - Frequently Asked Questions

Coronavirus update 18/03/2020

Important information about the coronavirus (COVID-19)

The NHS in Green Meadows Surgery and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public. Steps have been taken to minimise the risk to patients and staff and we are working with individual patients to appropriately manage their care.

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit www.nhs.uk/coronavirus 

COVID-19 Privacy Notice

Please click here for advice on Coping with Family Life during the lock down

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
• Avoid touching your eyes, nose and mouth with unwashed hands.
• Avoid close contact with people who are unwell.

Green Meadows Surgery

Here at Green Meadows we are doing everything in our power to prevent the spread of Coronavirus and keep our patients well.

When ringing the surgery for an appointment you will be given a telephone slot for the GP or Nurse to ring you. They will assess your condition and call you into the surgery if they need to see you face to face.

As patients coming into the surgery will have their appointments staggered the waiting room will not be busy.

Prescriptions

If you normally bring your Prescription requests into the surgery you can now request them via our Prescription email address…. greenmeadows.prescription@nhs.net

Please also give the name of the pharmacy that you wish to collect your prescription from and your prescription will be sent electronically to the pharmacy after the normal 48 hours turn around service.

Other queries

If you have any other queries please telephone the surgery.

Are you feeling low? Do you find it hard to stop worrying? You may benefit from support from Talking Therapies – a free NHS service supporting those aged 16+ in Berkshire suffering from a variety of difficulties including stress, low mood and worry. Visit their website now to self – refer or call 0300 365 2000 to arrange your first appointment.

GP appointment booking system

Please note that this Service is only available Monday – Friday from 08:00 to 18:30.

Welcome to Green Meadows Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

Need help with transport to medical appointments? – please click here for information on the Good Neighbours Scheme

We have wide doors for wheelchair access and provide a disabled toilet in both of our buildings. All clinic rooms are on ground floor level.

The practice has a large car park for the use of our patients. Patients who park their vehicles in the practice car park do so completely at their own risk. The practice will not be liable for any loss or damage to vehicles or their contents.

Please note that we have two marked parking bays for the use of those patients with a disability who hold a Blue Badge. Please do not park in these bays unless you are displaying the Blue Badge.

Online Services

A Useful Guide to Online Services

GMS Statement re CQC report

CQC Final report

Green Meadows Privacy Notice

For information regarding the Greenmeadows Surgery CQC visit please follow this link.