COVID-19 (CORONAVIRUS) UPDATE

Shielding - Frequently Asked Questions

Coronavirus update 7/10/20

Important information about Coronavirus (COVID-19)

The NHS in Green Meadows Surgery and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring that as many services as possible are available to the public. Steps have been taken to minimise the risk to patients and staff and we are working with individual patients to appropriately manage their care.

If you have symptoms associated with Coronavirus such as a new continuous cough, a high temperature or a loss or change in your sense of taste or smell you should self-isolate. For further information on how to isolate and how to arrange to be tested for Coronavirus go online to www.nhs.uk/coronavirus

PLEASE DO NOT BOOK A GP APPOINTMENT OR ATTEND YOUR GP PRACTICE

If you live with other people, they should stay at home for at least 14 days to avoid spreading the infection outside the home. After 14 days anyone you live with who does not have symptoms can return to their normal routine.

If anyone in your home gets symptoms they should stay at home for 7 days from the day their symptoms start even if it means they are at home for longer than 14 days.

If your symptoms are serious or get worse go on line at www.nhs.uk/coronavirus for further medical help and advice. Only call 111 direct if you are advised to do so by the online service or you cannot go online.

For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.

Green Meadows Surgery

Here at Green Meadows we are doing everything in our power to prevent the spread of Coronavirus and keep our patients well.

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please contact us. All appointments are now triaged and can be booked on the day via phone on 01344 621627.

Our opening hours are 08:00 to 18:30 Monday to Friday. Appointments are being delivered face-to-face and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery

Please do not come to the surgery unless you have an appointment. If you are waiting for a check-up, please be assured we will be in touch

For serious or life threatening emergencies call 999, for urgent medical queries call 111.

Prescriptions

If you normally bring your Prescription requests into the surgery you can now request them via our Prescription email address…. greenmeadows.prescription@nhs.net

Please also give the name of the pharmacy that you wish to collect your prescription from and your prescription will be sent electronically to the pharmacy after the normal 48 hours turn around service.

Other queries

If you have any other queries please telephone the surgery.

Are you feeling low? Do you find it hard to stop worrying? You may benefit from support from Talking Therapies – a free NHS service supporting those aged 16+ in Berkshire suffering from a variety of difficulties including stress, low mood and worry. Visit their website now to self – refer or call 0300 365 2000 to arrange your first appointment.

Welcome to Green Meadows Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

Need help with transport to medical appointments? – please click here for information on the Good Neighbours Scheme

We have wide doors for wheelchair access and provide a disabled toilet in both of our buildings. All clinic rooms are on ground floor level.

The practice has a large car park for the use of our patients. Patients who park their vehicles in the practice car park do so completely at their own risk. The practice will not be liable for any loss or damage to vehicles or their contents.

Please note that we have two marked parking bays for the use of those patients with a disability who hold a Blue Badge. Please do not park in these bays unless you are displaying the Blue Badge.