In order to use the online appointment system you first need to register for online access.Click here for more information and a downloadable application form.
EPS – a new way to order your medicines and appliances
Those patients with longstanding health problems may have repeat prescriptions after discussion with their doctor. These are computerised, the practice having a list of all regular medication that patients are using.
Patients are issued with a printed prescription, which is signed by the doctor and a printed copy, which should be retained to be used to re-order their medicines, please tick the items you require. If a medicine you normally take is not on your prescription copy please print the name and dose in black letters.
Repeat prescription requests may be:
- brought in by hand and posted into the letter box, which is situated on the left hand side of the main door as you enter the surgery, or
- out of surgery hours they can be posted through our letter box which is a locked secure area, or
- they can be posted via Royal Mail,
- they can be faxed to us on 01344 875136 or
- you may wish to register for our online service, please ask at reception.
We are unable to take requests for repeat prescriptions over the telephone. If you provide a self- addressed stamped envelope we will post a repeat prescription back to you as soon as it is ready.
A patient may also opt to have their prescriptions collected from the surgery by one of the local chemists. This will require a patient to fill in an authorisation form, which may be obtained from the chemist.
Please allow 48 hours (Monday to Friday) for the prescription to be processed. If you are using one of the services offered by local chemists for collection, you should add a day to the turnaround time.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic Repeat Dispensing
Our practice is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions. The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.